Using the gold standard framework we care for people who have diseases for which there is no cure. Our aim is to provide a plan of care which will enhance quality of life by easing symptoms controlling pain and providing psychological, social and spiritual support to the resident and family to come to terms with what is happening to them. We will ask the resident and family in advance what their expectations are and provide a plan of care to suit there needs and requirements. We will accommodate families who wish to stay with residents by providing as much support as possible.