We ensure that all service users fully understand the care, treatment and support choices that we offer.
We respect clients' privacy, dignity and independence.
We provide a homely, friendly and comfortable environment for our clients, which complements our highly skilled and dedicated staff team.
We will provide individual care plans which acknowledge the diversity and complexity of our residents putting their needs and values at the heart of their care.
We ensure our staff are suitably trained to provide the highest level of care to all of our residents.