The overall aim of Moundsley Hall is to provide residents with the best standard of care, comfort and security, promoting independence as appropriate, in a friendly, tastefully decorated and furnished environment. We aspire to be the best of care homes. A team approach to planning and implementing care will be employed, the principle aim being “holistic” to ensure privacy, respect and dignity at all times. Residents will be involved where appropriate in the planning of their care and daily activities to enable them to achieve a full and enhanced quality of life.
The staff will aim to create an environment that is conducive to good communications and personal relationships between residents and their families offering sympathy, understanding and support. We ensure that all service users fully understand the care, treatment and support choices that we offer. We respect clients' privacy, dignity and independence. We provide a homely, friendly and comfortable environment for our clients, which complements our highly skilled and dedicated staff team. We will provide individual care plans which acknowledge the diversity and complexity of our residents putting their needs and values at the heart of their care. We ensure our staff are suitably trained to provide the highest level of care homes west midlands to all of our residents.
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