Testimonials
What people have to say about us
27 November 2024: Julie W (Daughter of Resident)
Our dear mom was transferred from a care home to Moundsley Hall. The manager visited mom at her care home to assess her needs which was fantastic.
We then dealt with the admissions person who went above and beyond in accepting our mom into their home.
From the day we transferred Mom every aspect of her care was five-star, the home is impeccably clean and well-appointed, five stars i would say, and I would recommend this home to anyone needing expert nursing care.
28th Nov 2024 : Dean H (Son of Resident)
Our experience of Moundsley Hall, specifically Kensington House, is very positive. The external grounds are always well kept and provide a pleasant place to take Mom for a stroll when we visit.
The house itself is always neat and tidy. We always find Mom and all of the other residents to be clean and well-dressed. The Staff are attentive and engaging with both residents and visitors. We always receive a full and prompt reply to any queries that we may have.
We appreciate the effort put into the on and off-site activities which aim to provide the residents with fun experiences.
The Staff ratio was good, but at times could have perhaps interacted more with the residents, although activities are provided on a regular basis. The house was always kept in a clean respectable condition including the outside grounds, it was also beautifully decorated at Christmas and Halloween, a credit to the staff involved.
Mom was given all the nursing care she needed towards the end of her life and saved the trauma of being transferred to hospital. We were very happy about all of the communication about the care during that difficult period, even being contacted by off-duty staff to pass on condolences.
Overall, very happy with the care Mom received at Moundsley Hall.
OUR TESTIMONIALS
Our residents love it at Moundsley Hall
We genuinely care for our residents here at Moundsley Hall Care Village, and it is essential all of our residents have a comfortable stay.
Facilities
We pride ourselves on the quality of our in-house activities. Our full-time activity co-ordinators provide an innovative, stimulating…
About Us
We are set in six acres of tranquil, landscaped grounds in the West Midlands. Our unique location, accessed by a tree-lined avenue, provides…
Types of Care
The purpose of Moundsley Hall is to provide residents with the highest standard of care, comfort and security, promoting independence as appropriate,…
